Thank you for taking the time to share this detailed review. We regret that we could not live up to your expectations. Your feedback is of tremendous value for us and your evaluation will form an important part of our ongoing program to continuously monitor the quality of our services and facilities.
Thank you for bringing up about the construction near our hotel, we would like to mention that across this dynamic city, new projects are planned and guests do have rooms overlooking a construction site occasionally. FaceTime/imo/WhatsApp and other such applications are not supported across the country. We do provide disabled access within the hotel and until guests board their vehicles, as for having a ramp outside the hotel areas for easily accessing nearby locations - disabled access ramps are being planned across the city in the near future. We hope for another opportunity to exceed your expectations whenever you visit Dubai next.
Executive Assistant Manager - Rooms