Dear Valued Guest,
Thank you for taking the time to share your constructive feedback on Trip Advisor.
It is wonderful to hear that you were impressed with the cleanliness and size of rooms.
That being said, we do apologize for the inconvenience you faced during your stay. Rest assured that we would work towards improving our product and services.
Thank you once again and we do hope to have the pleasure of welcoming you back to Jumeira Rotana Hotel sometime in the near future.
Yours sincerely,
Ulrich Hoffmeister
General Manager