الفندق بعد التجديد اصبح رائع الغرفة اصبحت جميلة ومرتبة اصبح يوجد هناك مساج (صحيح أنه مزدحم ولايوجد عدد كافي من العاملين لكن فكرة ممتازة) الافطار متنوع لكن ليس كثيراً النظافة ممتازة ورائعه والاستقبال من تسجيل دخول وخروج جيد جداً المزيد
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ان جميرا روتانا مكان مميز واستراتيجي علما بانه يقع في قلب المدينة اَي انه قريب من جميع الخدمات والمراكز للتسوق وقريب من مطار دبي ويستمع الفندق بمطاعم وحوض سباحة وأماكن للترفيه ومكان للمساج ولديهم غرفه الرويال سويت من اجمل الغرف
Dear Valued Guest,
Thank you very much for posting this review and sharing your feedback regarding your recent experience at Jumeira Rotana Dubai.
I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay all throughout.
Your compliments will definitely be shared with our team; as such flattering remarks continuously inspire us to do our utmost in everything that we do.
In behalf of the team at Jumeira Rotana, I look forward to welcoming you back the next time you are in Dubai.
Yours Sincerely,
Ulrich Hoffmeister
General Manager
الإقامة كانت جميله ..لكن تأخر دخولنا للفندق كان شيء غير جيد..الموظف عادل جداً متعاون ومرحب بالضيوف ولأنه عربي فهذه إضافه جميله للفندق خاصة لأنه يتحدث العربيه والإنجليزيه كذلك.. موقع الفندق جميل وقريب من المطاعم
Dear Valued Guest,
Thank you for sharing such a fantastic review of your stay with us at Jumeira Rotana Dubai.
We are very pleased to hear that you had a very enjoyable and comfortable stay with us. I am very happy to hear that you were well looked after by our team. I will be sure to pass on your kind words to the rest of the team.
We truly appreciate you recommending us to other travelers and we look forward to welcoming you back soon.
Kind regards,
Ulrich Hoffmeister
General Manager
كانت الزيارة في شهر اكتوبر ٢٠١٧ ، الفندق موقعه جيد جداً يقع قرب شارع الضيافة وقريب من منطقة الداون تاون وشاطى جميرا ، كانت الاقامة ٥ ايام مقابل ١٩٠٠ ريال ، السعر مناسب ، لاتوجد رفاهية عالية في الغرف ، مستوى النظافة جيد .
Dear Valued Guest,
Thank you for your recent review on TripAdvisor.
We are extremely pleased to know that you have enjoyed your stay with us and were happy with our services and facilities especially the hotel location, the value for moany and the cleanliness of our guest rooms.
Your compliments will definitely be shared with our team; as such flattering remarks continuously inspire us to do our utmost in everything that we do.
In behalf of the team at Jumeira Rotana, I look forward to welcoming you back the next time you are in Dubai.
Yours Sincerely,
Ulrich Hoffmeister
General Manager
فندق جميل غرف واسعه موظفين ممتازين ونظافة وكل انواع الخدمة متوفرة واسرة واسعه وتجاوب سريع ومكان الفندق ممتاز وسهل جدا كل انواع الخدمات متوفرة من ادوات نظافة وغيره موظفين بشوشين وخدومين بدون استثناء رائع جدا
Dear Valued Guest,
Thank you for taking the time to share your comments regarding your recent stay at Jumeira Rotana.
It was a pleasure to learn of your appreciation with the quality of service, facilities and overall accommodation of our hotel. It is always great to hear we are meeting the expectations our guests have come to expect and deserve.
We look forward to welcoming you back and serve you in the true spirit of hospitality for which Rotana is known for.
Sincerely,
Ulrich Hoffmeister
General Manager
لن اعود او احجز في نفس هذا الفندق مرة اخرى بالتاكيد ممكن في الفنادق الاخرى التابعة نعم لكن هذا الفندق تحديدا ابدا لسوء الخدمة و عدم استجابة الموظفين السريعة لطلباتي و هو غير معهود من فنادق روتانا ابدا
Dear Valued Guest,
Thank you for taking the time to post this review and share your experience on TripAdvisor. It is always a great pleasure to read such detailed feedback with pros and cons.
In view of your comments, please note that I have investigated the matter and discussed the same to all department heads concerned. I am sorry to hear about the problems you encountered during your stay which disappointed you. And assure you that all necessary steps are being taken to ensure none of our other guests have to face a similar situation.
We hope that this experience does not deter you from returning to the hotel in future.
Yours sincerely,
Ulrich Hoffmeister
General Manager
