Dear TripAdvisor Member,

Thank you very much for your recent stay at J5 Rimal and for having taken your valuable time to share your experience on TripAdvisor. I am glad that you enjoyed the service and hospitality provided by my colleagues especially in reception, Botrous in particular. Your feedback has greatly encouraged us to continue providing our guests with a memorable experience. We look forward to welcoming you back on your next visit.

Warm regards,

Neil Fernandes
Hotel Manager

Dear TripAdvisor Guest,

It is our pleasure to read your great review. We are very glad to know that you appreciated the hotel, the quiet area, reception, room service and cleanliness. I also appreciated your kindness in sharing the points that caught your attention regarding your recent stay with us as this will help us to have better guest experience.

Thank you once again for your valuable feedback. We are truly looking forward to the opportunity of welcoming you back upon your next visit to Dubai.

Sincerely,

Neil Fernandes
Hotel Manager

Dear Trip Advisor Guest

At the offset I must apologize for your experience during your recent stay with us and assure you that this is not a reflection of the high standards we have set for ourselves and which is reflective in most of our feedback online.

Your feedback is very valuable and has been shared with the concerned heads of departments to action in best ways possible to meet our guests needs. Whilst we were happy to see that you appreciated our breakfast, we were however surprised to also learn that the variety was not to your satisfaction.

We would appreciate an opportunity to welcome you back should you choose to return to Dubai for your next holiday.

Warm Regards

Neil Fernandes
Hotel Manager