Dear Alifaisalali,
Thank you for choosing Towers Rotana Hotel - Dubai and for your time to post your review on TripAdvisor.
I am so much grateful on your positive words to our hotel. I am glad that our service met your expectations. I will surely passed on your compliments to our team. However, with regards to visitors policy please be advised that our team are following the rules and regulations of the city which is instructed to us by the local authorities.
We hope that this experience will not deter you from using our hotel in the future and we look forward to seeing you again at the Towers Rotana - Dubai and assure you of our best attention and services at all times.
Yours sincerely,
Hossam Mansour
General Manager