Dear Tango4661,

Thank you for choosing Towers Rotana Hotel - Dubai and for your time to post your recent review on TripAdvisor.

I am truly grateful and humbled to hear that our hotel is one of the most amazing hotel that you stayed in. It was nice to know that you had a wonderful experience and that our service exceed your expectations.My team are most pleased of your kind remarks.

We hope to see you back again in Dubai so soon.

Best regards,
Hossam Mansour
General Manager

Dear Hanaaalrikaby,

Thank you for choosing Towers Rotana Hotel - Dubai and for your time to post your recent review on TripAdvisor.

I am truly delighted to know that your overall stay was excellent and satisfactory. Your comments are been noted and passed it to the concerned for improvements to be made. We appreciate your kind remarks to our team as these will go along way in motivating our entire team.

Hope to see you back again soon.

Best regards,
Hossam Mansour
General Manager

Dear Malsha640910,

Thank you for choosing Towers Rotana Hotel – Dubai and for sharing your constructive feedback on TripAdvisor.

I am very sorry to hear your disappointments, please accept our apologies for not being able to meet your expectations. We assure your comments has been shared to the team and proper corrective action will be taken in place. Your comments are highly valuable to us and we will definitely do our best to improve.

We hope that this experience will not deter you from using our hotel in the future and we look forward to seeing you again at the Towers Rotana - Dubai and assure you of our best attention and services at all times.


Yours sincerely,

Hossam Mansour
General Manager