فندق جميل وهادئ ويصلح للعائلات الموظفين في الاستقبال خدومين ورائعين توجد خدمة تنسيق رحلات سياحية بالاستقبال وحجز رحلات بالقارب محلات سفاري وتوجد بالقرب من الفندق سوبر ماركت كوافيرات ومطاعم ومحطة المترو المزيد
Doubletree
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اشكر جميع العاملين في الفندق ع خدمتهم الممتازه واخص بالذكر الأخ لقمان و الأخت زينب
لنا زياره قريبه بإذن الله
و سأنصح العائله بزياره الفندق والإقامة فيه
اشيد بالذكر عن موقع الفندق و قربه من معظم الأماكن السياحية
Dear Xs7abat36erx,
Thank you for choosing Towers Rotana Hotel - Dubai and for your time to post your recent review on TripAdvisor.
I am grateful and more than happy to hear that our service was beyond and exceed your expectations during your stay with us. I have passed on your compliments to Luqman and Zeinab who were most happy and proud to hear.
We all look forward to see you next time.
Best regards,
Hossam Mansour
General Manager
كانت تجربه جداً رائعه خلال اقامتي في فندق تاورز روتانا و قربه من اهم الاماكن السياحيه و وجود الخدمات الاساسيه من مطاعم و محلات بالقرب من الفندق يجعل اقامتك في هذا المكان جداً مريح بالاضافه لرقي تعامل جميع العاملين في الفندق🥰
Dear Tango4661,
Thank you for choosing Towers Rotana Hotel - Dubai and for your time to post your recent review on TripAdvisor.
I am truly grateful and humbled to hear that our hotel is one of the most amazing hotel that you stayed in. It was nice to know that you had a wonderful experience and that our service exceed your expectations.My team are most pleased of your kind remarks.
We hope to see you back again in Dubai so soon.
Best regards,
Hossam Mansour
General Manager
الفندقممتاز والخدمات فيه ممتازة ولكن خدمة الغرف بطيئة قليلاً وكذلك خدمة تغيير الفوط ليست كما يجب عدا ذلك المكان رائع والموظفون ممتازون أيضاً زحمة الدخول والخروج إلى الفندق خدمة إيقاف السيارات بطيئة إلى حد ما
Dear Hanaaalrikaby,
Thank you for choosing Towers Rotana Hotel - Dubai and for your time to post your recent review on TripAdvisor.
I am truly delighted to know that your overall stay was excellent and satisfactory. Your comments are been noted and passed it to the concerned for improvements to be made. We appreciate your kind remarks to our team as these will go along way in motivating our entire team.
Hope to see you back again soon.
Best regards,
Hossam Mansour
General Manager
اتمنى تطوير الفندق لانه قديم جدا جدا وسيئ في الخدمات وسعره مبالغ فيه بالنسبه للفندق الجيد فيه موقعه فقط لا غير الشي الوحيد الجيد هي النظافه واتمنى التطوير والاهتمام وتغيير الاستقبال لانه سيئ وقديم اتمنى عدم زيارته
Dear Malsha640910,
Thank you for choosing Towers Rotana Hotel – Dubai and for sharing your constructive feedback on TripAdvisor.
I am very sorry to hear your disappointments, please accept our apologies for not being able to meet your expectations. We assure your comments has been shared to the team and proper corrective action will be taken in place. Your comments are highly valuable to us and we will definitely do our best to improve.
We hope that this experience will not deter you from using our hotel in the future and we look forward to seeing you again at the Towers Rotana - Dubai and assure you of our best attention and services at all times.
Yours sincerely,
Hossam Mansour
General Manager
موقع ممتاز و خدمة مميزة. نظافة المكان هائلة و افطار متنوع و لذيذ. يفضل اختيار العميل لفيو الغرفة و عرض المتاح من أدوار بدلا من اعطاء المتاح من غير معرفة ماذا يفضل العميل. هل يفضل طابق أعلى أم فيو مختلف ؟
Dear Mlotfy2019,
Thank you for choosing Towers Rotana Hotel - Dubai and for your time to post your recent review on TripAdvisor.
It was lovely to hear that our service met your expectations, and passed it to our team who were most happy and proud to hear. Indeed, our location is excellent as we are in the heart of the City and near to business district. However, we have noted your comments and and I would like to assure you that your comments will be shared with our team for improvements to be made.
We all look forward to see you back again in not too distant future.
Best regards,
Hossam Mansour
General Manager
