Dear Aa A,

Thank you for you detailed & positive comments.

We could not be happier to read about your experience with us! It is our pleasure to see that you enjoyed everything our hotel has to offer.

I will share each and everyone of your words with our ambassadors and I can assure you that they will be just as glad to see that their service met your expectations.

We look forward to welcoming you back again soon.

Sincerely,

Hany Samuel
Director Of Rooms

Dear Valued Guest,

Thank you for sharing your experience at Mercure Dubai Al Barsha Heights Hotel Suites & Apartments through TripAdvisor.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met all your expectations. Your kind acknowledgement of the service is very much appreciated. Customer care is indeed amongst one of our highest priorities and it is always rewarding to receive such praise.

Thank you for staying at Mercure Dubai Al Barsha Heights and we look forward to welcome you again whenever your travel needs bring you back to Dubai.

Sincerely,

Paras Bhasin
Asst.Front Office Manager

Dear bossy ,

Thank you for taking the time to write a review on TripAdvisor and it gave us great pleasure to know that you enjoyed the overall facilities and services of our hotel. We would also like to thank you for acknowledging the level of service provided by our colleagues. We have forwarded your kind compliments to the team and they are very happy to hear that their efforts were recognized.

Thank you for highly recommending us on TripAdvisor and it would be our pleasure to welcome you back in the near future.

Kind regards,
Paras Bhasin
Asst. Front Office Manager.