Dear Maha J,

We regret that we were not able to provide you with the quality of service you deserve during your recent stay. We strive for flawless service delivery at our hotel, and we are always looking for ways to ensure that each guest experiences the very best we have to offer. Your feedback will help us to continue to improve our training processes, and we hope you will return to stay with us to experience the results of that work for yourself.

Dear Alehro,

Thank you for taking the time to review your recent stay with us. We really appreciate your useful and honest feedback.

We are delighted to note that you had a pleasant stay with us while being our guest and that the service provided by our team members was up to your expectations.

Ensuring guest comfort is our main focus and we are glad to know that in overall you had a great stay with us and that we were able to meet your expectation of a Hilton experience on this occasion.

We look forward to welcoming you back to the DoubleTree Dubai Al Barsha.

Yours Sincerely,

Sherif Nassar

Dear Ayman,

Thank you for taking the time to review your recent stay with us. We really appreciate your useful and honest feedback.

We are delighted to note that you had a wonderful experience with us and that the service provided by our staff as well as the room were up to your expectations.

Ensuring guest comfort is our main focus and we are glad to know that we were able to meet your expectation of a Hilton experience on this occasion.

We look forward to welcoming you back to the DoubleTree Dubai Al Barsha.

Sincerely yours,

Sherif Nassar