Dear Guest,
Thank you for staying at The Carlton Downtown I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving.
Please rest assured that your invaluable feedback is being noted, and necessary improvements and amendments will be done for the convenience of our Guests
We appreciate your business and will do everything we can to serve your needs. We certainly cannot wait to welcome you back soon.
Yours sincerely,
Hosni Abdelhadi
Chief Executive Officer
Carlton Hotels & Suites