Dear Moh14131,

Thank you very much for posting your feedback on TripAdvisor.

I am glad to read that enjoyed your stay with us and my team was able to deliver the highest hospitality services especially during the midst of the COVID-19 pandemic.

I will share your positive comments with my team and we look forward to welcome you back in the near future.

Sincerely yours,

Caroline Trichet
General Manager

Dear ALDMANY,

Thank you for your feedback about your recent stay with us. We are delighted to hear that you enjoyed your stay and appreciate the level of service provided by my colleagues. It is especially assuring to see that our services and facilities made you feel welcome and at ease, which is something that we always strive for.

I hope that we will have an opportunity to welcome you back again to Sofitel Dubai Downtown in the near future.

Best regards,

Caroline Trichet
General Manager

Dear alroooooh,

Thank you very much for choosing to stay with us here at Sofitel Dubai Downtown.

We are, indeed, fortunate to be conveniently located close to key locations in the city which makes it convenient for our guests to visit places.

We thank you for sharing your feedback and we hope to have you stay with us again soon.

Warm regards,

Caroline Trichet
General Manager