فندق جميل ، بس اقرب للشقق المفروشه من الفندق ، السعر للموقع يمكن لكن الغرف عاديه
خدمه وقف السيارات صارت بفلوس وهذا شي عجيب !!!!المزيد
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يجب أن يصنف ب1 نجمه حيث انه فندق غير مريح ابدا لا من مدخل ولا ردهة الاستقبال ولا الغرف على مستوى التوقعات مقارنه بموقعه
Dear Mohamed,
Thank you for taking time to share your experience on TripAdvisor.
We apologize for the inconveniences that you experienced during your stay.
I still hope you will give us the chance to be of service to you in the future and to make you overcome your disappointment.
Regards
Binu Varghese
Hotel Manager
اشكركم على خدماتكم فعلا موقع رائع تصميم رائع نظافه شكل خدمه كل شي رائع وان شاء الله اكون على طول اسكن فيه وشكرا لكم
Dear Guest,
Thank you for staying with us at Hawthorn Suites by Wyndham and for the amazing review.
I am happy to hear that you enjoyed an amazing stay.
It's been our pleasure to have you with us. We hope to see you at the hotel again for another memorable experience.
Regards
Binu Varghese
Hotel Manager
اخذوا منا فلوس على الحلويات التي بالميني بار ونحن لم نستعمله دورات المياه يوجد بها فوطه واحده فقط
Dear Haifat,
Thank you for taking time to share your review with us. Please allow me to extend my most sincere apologies for the inconvenience caused to you while on stay with us.
Please be assured that we are currently working on corrective measure to avoid any such inconveniences to our guests in the future.
Having said that, I do hope you will forgive us this time and give us another opportunity to serve you at our best in the future.
Regards
Binu Varghese
Hotel Manager
هناك رائحه كريهه في الغرفه التي سكنت فيها .
عدم مصداقيه بالموقع بعدم دفع تكاليف زياده ولكن تم دفع 150 درهم ضريبة دوله .
انزعجت من عدم توصيل الاكل الغرفه مع شخص من الفندق في حال طلب من موقع طلبات للمطاعم ولكن انزل لاستلمه شخصيا .
لا يتم تنظيف البالكونه يوميا ولكن مجرد تنظيف. الغرفه
Dear Guest,
I appreciate hearing from you and wish to thank you for sharing your experience with us.
Please accept my sincere apologies for the areas in which we fell short. The comfort and well-being of our guests are of utmost importance to us, which is why I am disappointed to learn about the discomfort you experienced during your stay.
They have been shared with the concerned department heads for investigation. Rest assured that we will endeavor to improve our services.
I wish to thank you for your valuable feedback. We hope to have the pleasure of serving you once again in the future.
Regards
Binu Varghese
Hotel Manager
