الفندق يتميز بموقعه الفريد لقربه من دبي مول وبرج خليفه كذلك يتميز بالخدمه المميزة من كل النواحي سواء بالغرف اوالاستقبال بالخصوص نور ،عماد،وائل سوميت ومونيكا كذلك أسعاره المميزة انصح بالإقامة فيه دون اي ترددالمزيد
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أشكر الاستاذ عيسى على حسن الاستقبال والضيافة ولباقة التعامل وعلى جهوده لتوفير الراحة للضيوف .
فقد ساعدنا في زيارة أماكن عدة في دبي والكثير من الخدمات الرائعة بهذا الفندق .
رجل يتساهل يكون مدير الفندق .
Dear Valued Traveler,
Thank you very much for your wonderful review of your recent stay with us at Roda Al Murooj Dubai.
It is with much pleasure I read your kind acknowledgment of our warm hospitality. We make every effort to maintain the high standards of timely and quality service delivery, and we are delighted that we have been successful in achieving this during your stay. I have passed on your compliments to Izzat who was most pleased with your gesture.
I appreciate you taking the time to share your experiences and recommending us on TripAdvisor and look forward to welcoming you back to Roda Al Murooj Hotel in the future.
Sincerely,
Sven Fritzsche
Resident Manager
الفندق موقعه ممتاز لاكن للأسف مع تغير الإدارة تغيرت الخدمة تم تغيير الغرفة المحجوزة لي بالأصل عن طريق بوكنك بريمو وتم إعطائي غرفه سيئة جدا واعترضت واعترضت وتم اطلاعي على اسواء منها واقاد موظف الاستقبال هذا المتاح حاليا وتم إسكاني بغرفه ديلوكس للأسف طوال المدة كذلك الأثاث اصبح قديم جدا ولم يحدث أي تجديد .
كذلك المطعم مفتوح على مدخل الفندق يوجد ذباب كثير على الاكل وتم اشعارهم اكثر من مره ولأسف لم يحدث أي نظافة
Dear Mr. Nasser,
Thank you for your comments on TripAdvisor following your recent stay at Roda Al Murooj Hotel.
In regards to the room allocation, requests are subject to availability. Please accept our sincere apologies for failure in providing your preference. Rest assured that your guest profile will be updated for future stays.
All of your valued comments about our facilities are noted and will be assessed with our Director of Housekeeping.
My team and I will do our best to prevent problems from recurring. Hence, I would like you to give us another chance by staying with us again during your next visit to this area.
We look forward to be of continued service and hope to welcome you back in the very near future.
Yours sincerely,
Sven Fritzsche
Resident Manager
Very nice hotel ,,,
Every thing was perfect '
يوجد عيب واحد فقط وهو دخول الفندق حيث لايوجد سوى ممر واحد وهو نفسه الممر لدخول السيارات مزعج بعض الشيء ولكن لايعتبر مانع للسكن فيه مره اخرى
عدا هذه النقطه فكل شيء كان فوق الممتاز
Dear Ms. Haneen,
Thank you very much for your positive review of your recent stay with us at Roda Al Murooj Hotel.
I am happy to read about your experience with our hotel facilities and services. It is very pleasing to read how much you have enjoyed your time with us and that you indeed felt to be taken care of by our colleagues.
Your comment in regards to the access into the main hotel entrance is noted and will be remembered for future renovation plans.
I appreciate you taking the time to share your experiences and recommending us on TripAdvisor and look forward to welcoming you back to Roda Al Murooj Hotel in the future.
Kind regards,
Sven Fritzsche
Resident Manager
الفندق نظيف ومرتب وكل الخدمات رائعة والمسبح جميل وموقع الفندق استراتيجي في امارة دبي وان شاء الله لي زياره اخرى للفندق في اقرب وقت وانصح اصدقائي وعائلتي بزيارة الفندق والاقامة فيه وخاصه في فصل الصيف للمسيح وفي فصل الشتاء للمنظر والجو الحلو
Dear Ms. Mona,
Thank you very much for your very positive review of your recent stay with us at Roda Al Murooj Hotel. I am happy to read about your experience with our hotel facilities and services and that you found especially our location suitable for your purpose of visit to Dubai.
I appreciate you taking the time to share your experiences and recommending us on TripAdvisor and look forward to welcoming you back to Roda Al Murooj Hotel in the future.
Kind regards,
Sven Fritzsche
Resident Manager
الموقع قريب يم دبي مول و البوليفارد و سيتي ووك و لكن الغرف يبيلها تعديلات وايد و مستهلكه جدا و مافي سرعه نهائيا لما نتصل على خدمه الغرف و الافطار لازم نركب الغولف كار و تنقلنا لي الفندق الثاني بالحر كلش مو مريح الوضع التنقل بالغلف كار
Dear Mrs. Nouriya,
Thank you for your comment about your recent stay with us at Roda Al Murooj Hotel.
With much regret we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize for any inconvenience caused.
I will personally see that all points noted will be assessed and rectified as required. We truly appreciate your valuable and constructive feedback which will help us to constantly improve.
May I take this opportunity again to thank you for bringing this matter to our attention and sincerely hope to welcome you back at another opportunity to convince you of our otherwise fine services.
Kind regards,
Sven Fritzsche
Resident Manager
