Dear Mr. Abdelaziznaser,
Thank you for taking the time to post your review following your recent visit to Roda Al Murooj Hotel on TripAdvisor.
We are truly delighted to note that you thoroughly enjoyed your visit to the hotel. Thank you so much for recommending our colleagues for their friendliness, helpfulness and attentiveness throughout all departments which made your stay a perfect one.
Your recognition of Moncef, Monica, Noura and Wael is highly appreciated. It is always with pride that I personally share with my colleagues such kind praise for their efforts to exceed guests expectations and provide a truly personalized service on all occasions.
With thanks once again, and we look forward to the opportunity of welcoming you back to Roda Al Murooj Hotel in the very near future.
Cluster General Manager