Dear Mr. Aldossari,
Thank you for sharing the kind review with your recent holiday with us at Roda Al Murooj Hotel on TripAdvisor.
I am glad to learn that we have indeed lived up to your expectations when you chose to stay in our hotel. It is pleasing to read that you and your family thoroughly enjoyed our culinary offers and recreational facilities. Surely, the view on our Pergolas terrace overlooking our gardens and pool added to a relaxing atmosphere.
Thank you also for mentioning Monica, Wael, Mina and Samira for their good customer service skills. Rest assured that your kind praise will be shared with them and to the entire team.
Again, thank you so much for your valuable feedback, and I look forward to welcoming you back soon.
Kindest regards,
Nael Elwaary
Cluster General Manager