Dear Mr. Hatim,

First of all, thank you very much for your continued loyalty to Roda Al Murooj Hotel. I am very pleased to read your positive review from your recent stay with us and thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor.

With delight I read that you were again overall impressed with the quality of our hotel and service which you describe as “top notch” – an incredible honor for us.

Please be assured that your gracious comments will be certainly shared with our colleagues in particular to Andrew, Monica, Wael, Issa, Abdel Rahman, Mohamed, Rukaya, Betty and Emad as they serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us.

I look forward to welcoming you back soon to Roda Al Murooj Hotel.


Sincerely,

Nael Elwaary
Cluster General Manager

Dear Ms. Samah Mohamed,

Thank you very much for posting your very positive review about Roda Al Murooj Hotel on TripAdvisor.

With great pleasure we read from your comments that our hotel has exceeded your expectations. We are happy to hear that you found our facilities excellent, services outstanding and our colleagues genuinely friendly, attentive and helpful in particular to Mahmoud. Be assured that your kind comments will be shared with him and to the whole team.

Thank you once again for recommending Roda Al Murooj Hotel and I look forward to welcoming you back soon.


Kind regards,

Nael Elwaary
Cluster General Manager

Dear Ms. Enniatezzelden,

Thank you very much for your very positive review of your recent holiday with us at Roda Al Murooj Hotel. I am happy to read about your experience with our hotel facilities and services. I am glad that your choice of hotel close to Dubai Mall suited your leisure plans and that you had a wonderful time.

Thank you also for mentioning Mahmoud Hamdy for his good customer service skills. Rest assured that your kind praise will be shared with him and to the entire team.

I appreciate you taking the time to share your experiences and recommending us on TripAdvisor and look forward to welcoming you back to Roda Al Murooj Hotel in the future.


Sincerely,

Nael Elwaary
Cluster General Manager