بسم الله الرحمن الرحيم اشكر جميع العاملين في الفندق واخص مونيكا والأخ وائل حيث التعامل الواقى والمتابعة المستمره لإسعادها غرف الفندق نظيفه ومرتبه وموقع الفندق ممتاز لقربه من دبي مول وبرج خليفه ولتوفر المواصلات. كما ان الفطور لذيذ ومنوع وخدمات مناسبة كل شي في الفندق رائع
Dear Mr. Ali,
Thank you very much for your very positive review of your recent holiday with us at Roda Al Murooj Hotel. I am happy to read about your experience with our hotel facilities and services. I am glad that your choice of hotel close to Dubai Mall suited your leisure plans and that you had a wonderful time.
I have passed on your compliments to Monica and Wael who were most pleased with your gesture.
I appreciate you taking the time to share your experiences and recommending us on TripAdvisor and look forward to welcoming you back to Roda Al Murooj Hotel in the future.
Sincerely,
Nael Elwaary
Cluster General Manager
اشكر جميع العاملين فى الفندق على الاستقبال الرائع وحفاوة الاستقبال والابتسامات من جميع العاملين انا سافرت كثير وكثير وسكنت فنادق كثيره جدا بم اجد مثل التعامل الراقى من القلب كما وجدته فى فندق روضه المروج اتوجه بالشكر لمونيكا ووائل فى الاستقبال حيث القهوه العربيه الجميله الطيبه انصح الجميع بتجربه روضه المروج والاستمتاع بالجو الاسرى الرائع المحترم
Dear Mr. Wisam,
I am very pleased to read your positive review from your recent stay with us at Roda Al Murooj Hotel. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor.
With delight I read that you have been overall impressed with the quality of our hotel and service. I was so happy to hear that Monica and Wael had provided you with excellent customer service and recommendations. I will be sure to share your feedback with them and to the entire team. They love knowing that guests appreciate their service.
It was a pleasure for us to have you as our guest, and we are looking forward to welcoming you again in the near future.
Kind regards,
Nael Elwaary
Cluster General Manager
سعدت جدا خلال اقامتي للفندق مع كوكبه عظيمه من موظفين الإداري والاستقبال وأنصح السائحين باختيار فندق روضة المروج حيث الهدوء والجو العائلي الأسرى الممتاذ أتوجه بالشكر لوائل على كل المجهود الذي فعله لراحتنا هوه مونيكا وعيسى واشكر أيضا إكرامي في المطعم الرئيسي وجميع موظفين الغرف كل الشكر والتقدير لهم جميعا وساعاود زياره روضه المروج مرات عديده بإذن الله
Dear Valued Guest,
Thank you for taking the time to post your review following your recent visit to Roda Al Murooj Hotel on TripAdvisor.
We are truly delighted to note that you thoroughly enjoyed your visit to the hotel. Thank you so much for recommending our colleagues for their friendliness, helpfulness and attentiveness throughout all departments which made your stay a perfect one.
Your recognition of Monica and Eissa is highly appreciated. It is always with pride that I personally share with my colleagues such kind praise for their efforts to exceed guests expectations and provide a truly personalized service on all occasions.
With thanks once again, and we look forward to the opportunity of welcoming you back to Roda Al Murooj Hotel in the very near future.
Kind regards,
Nael Elwaary
Cluster General Manager
الاقامه كانت ممتازه وحجم الغرف جيد
والخدمه والتسهيلات رائعه والمطعم متنوع ورائع ومواقف السيارات متوفره
كل الشكر للاخ وائل وحفاوته
الغرف جميعها مطله على برك السباحه
الفندق قريب جدا من دبي مول وبرج خليفه ٣ دقائق مشيا على الاقدام
انصح بالاقامه في هذا الفندق
Dear Mr. Alkhinin,
Thank you for taking the time to post your review following your recent visit to Roda Al Murooj Hotel on TripAdvisor.
We are truly delighted to note that you thoroughly enjoyed your visit to the hotel. Thank you so much for recommending our colleagues for their friendliness, helpfulness and attentiveness throughout all departments which made your stay a perfect one.
Your recognition of Wael is highly appreciated. It is always with pride that I personally share with my associates such kind praise for their efforts to exceed guests expectations and provide a truly personalized service on all occasions.
With thanks once again, and we look forward to the opportunity of welcoming you back to Roda Al Murooj Hotel in the very near future.
Kind regards,
Nael Elwaary
Cluster General Manager
ثالث مره لى فى الفندق حيث اننى معتاده النزول فى هذا الفندق حيث الامن والامان والجو العائلى وعدم الازعاج والرائحه الجميله والغرف المطله والاكل الصحى الطازج كل هذا بل واكثر فى روضه المروج اتوجه بالشكر لكل موظفين الاستقبال منهم مونيكا وعماد ووائل وعيسى حيث عملو على راحتنا وتوفير كل السبل لاسعادنا شكرا للجميع
Dear Valued Guest,
Thank you for sharing the kind review with your recent holiday with us at Roda Al Murooj Hotel on TripAdvisor.
I am glad to learn that we have indeed lived up to your expectations when you chose to stay in our hotel. It is pleasing to read that you and your family thoroughly enjoyed our culinary offers and recreational facilities. Surely, the view on our Pergolas terrace overlooking our gardens and pool added to a relaxing atmosphere.
Thank you also for mentioning Monica, Emad, Wael and Eissa for their good customer service skills. Rest assured that your kind praise will be shared with them and to the entire team.
It was a pleasure for us to have you as our guest and we are looking forward to welcoming you back soon.
Kindest regards,
Nael Elwaary
Cluster General Manager
