الفندق ايام ادارة روتانا افضل ولا يقارن بالوضع الحالي
الحمامات تحتاج صيانة
الفطور ثابت وجامد طيلة فترة السكن
النادي الصحي لايوجد استشوار ولا منظف اذان ولا شبشب ولا نشافة سروال سباحة وكذلك الجاكوزي مغلق
ان زرت دبي مرة اخرى لن اسكن فيه مرة اخرى
Dear Valuable Traveler,
Thank you for your valuable time to complete our survey regarding your recent stay at Roda Al Murooj Hotel. It is only through candid, constructive feedback that we can strive to better our product and refine our services.
We noted your low rating in all areas. Please accept our sincere apologies for any inconvenience caused.
Every hotel is defined by the quality of service that it provides to its guests. Our success is measured by how our guests evaluate our services and facilities, therefore be assured that the comments and suggestions we receive are taken seriously. Your willingness to share your recent experience is genuinely appreciated.
My team and I will do our best to prevent problems from recurring. Hence, I would like you to give us another chance by staying with us again during your next visit to this area.
We look forward to be of continued service and hope to welcome you back in the very near future.
Yours sincerely,
Nael Elwaary
Cluster General Manager
هذه الاقامة العاشره في فندق روضة المروج ويمتاز في موقعه بالقرب من دبي مول وبرج خليفه وانا اسكن فيه منذ كنت صغيراً.. ويمتاز في غرفه الواسعه والمريحه لجميع العائلة ويوجد فيه مسبحان للسباحه للكبار والاطفال.
Dear Ms. Meshal,
Thank you very much for your very positive review of your recent holiday with us at Roda Al Murooj Hotel. I am happy to read about your experience with our hotel facilities and services. I am glad that your choice of hotel close to Dubai Mall suited your leisure plans and that you had a wonderful time.
I appreciate you taking the time to share your experiences and recommending us on TripAdvisor and look forward to welcoming you back to Roda Al Murooj Hotel in the future.
Sincerely,
Nael Elwaary
Cluster General Manager
فندق روضة مروج فندق ممتاز وقريب من دبي مول وفي الفندق كل ماتحتاجه فندق مرتب وكل ترفيه الأسره ممتاز وغرف نظيفه وستقبال فوق الممتاز وخاصه الأخ وائل وشكرا مونيكا على حسن الإستقبال والضيافة سأعود مره أخرى للفندق
Dear Mr. Almutiry,
Thank you for taking the time to post your review following your recent visit to Roda Al Murooj Hotel on TripAdvisor.
We are truly delighted to note that you thoroughly enjoyed your visit to the hotel. Thank you so much for recommending our colleagues for their friendliness, helpfulness and attentiveness throughout all departments which made your stay a perfect one.
Your recognition of Wael and Monika is highly appreciated. It is always with pride that I personally share with my colleagues such kind praise for their efforts to exceed guests expectations and provide a truly personalized service on all occasions.
With thanks once again, and we look forward to the opportunity of welcoming you back to Roda Al Murooj Hotel in the very near future.
Kind regards,
Nael Elwaary
Cluster General Manager
الفندق رائع مع جميع خدماته والستاف والكوادر دائما تلقاهم موجودين لاي عمل او مساعدة و الفندق نظيف و الموقع جداً رائع و استراتيجي و الخدمات ممتازة و البريك فاست رائع لم نرى خلال الأسبوع التي كنّا نزلنا فيها اي نقص مشكور لجميع ادارة هذه الفندق الرائع
Dear Valued Guest,
Thank you very much for your very positive review of your recent stay with us at Roda Al Murooj Hotel. I am happy to read about your experience with our hotel facilities and services and that you found especially our location suitable for your purpose of visit to Dubai.
I appreciate you taking the time to share your experiences and recommending us on TripAdvisor and look forward to welcoming you back to Roda Al Murooj Hotel in the future.
Kind regards,
Nael Elwaary
Cluster General Manager
تعامل الموظفين فى فندق روضه المروج تعامل راقى اشكر اداره الفندق المحترمه على اختيارها لموظفين محترمين وفى منتهى الرقى وخصوصا موظفين الاستقبال. الفندق به شبكه واى فاى قويه جدا استمتعت كثيرا بسرعه النت حيث لم تتعطل اعمالى. الغرف جميله جدا ونظيفه جدا. الفندق فى وسط دبى مريح وهادى وفعلا جو الفندق جميل جدا للاسترخاء والمتعه
Dear Ms. Alnafee,
Thank you very much for your positive review of your recent business stay with us at Roda Al Murooj Hotel.
I am glad that you appreciated our facilities and services and that you had a wonderful time. Here in Roda Al Murooj Hotel, we aim to provide the best possible service and not only to meet but even exceed our guests' expectations.
Again, thank you for taking the time to share your experiences and recommending us on TripAdvisor, and I look forward to welcoming you back to Roda Al Murooj Hotel.
Kind regards,
Nael Elwaary
Cluster General Manager
