Dear Mr. Mohamed,
Thank you very much for your wonderful review of your recent holiday with us at Roda Al Murooj Hotel.
It is with much pleasure I read your kind acknowledgment of our warm hospitality, exquisite facilities and especially the culinary experience. We make every effort to maintain the high standards of timely and quality service delivery, and we are delighted that we have been successful in achieving this during your stay.
Your recognition of Wael is highly appreciated. It is always with pride that I personally share with my colleagues such kind praise for their efforts to exceed guests expectations and provide a truly personalized service on all occasions.
With thanks once again, and we look forward to the opportunity of welcoming you back to Roda Al Murooj Hotel in the very near future.
Cluster General Manager