Dear Valued Guest,

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express DUBAI - INTERNET CITY.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.

Sincerely,
The Management

Dear Mr. Ayman,

We would like to thank you for taking time to review Holiday Inn Express Dubai Internet City and providing feedback regarding your experiences with us.

It is pleasing to read that my team and I can continue to welcome you back as our guest again, and that you have been impressed with your experiences and taken particular delight in feeling catered to and being taken care of.

I will personally be sharing your feedback with our team of colleagues in the hotel and I know they will be thrilled to read of your positive acknowledgement of their efficient and excellent service that they provided to you.

Our aim is to ensure that we can create memories for our guests to share for when they get home - so again thank you for your review as this inspires us to do better each and every day.

We’re looking forward in welcoming you to our hotel again soon.

Best Regards,

Mohamed Halila
Hotel Manager