Dear th-ahmad11111,
We are very much value your comments as only through feedback from our guests we are able to improve our services. Our Team are very happy to know that we were able to turned your previous visit into a great experience. You pointed out several colleagues positively, rest assured we will mention and recognize them for their efforts. We are all looking forward to welcoming you back soon.
Be invited to follow us on our Facebook page, Instagram and Twitter @PalaceDowntown to discover the latest updates and specials. Please feel free to share your images with us by using the hashtag #PalaceDowntown
Thank you once again and kind regards,
Marianne Fitzgerald
General Manager, Palace Downtown