Dear masoud2022,

Thank you for taking the time to share your comments with fellow travelers on Tripadvisor.
Your kind comments are very appreciated and we look forward to welcoming you back with us very soon.

Until next time,

Ahmed El Nawawy
General Manager

Dear saadfadhela,

On behalf of my team, I would very much like to thank you for your fine comments. We pride ourselves on exceptional guest service, fitting for such an enviable property and location. It is paramount to get as much feedback from our guests as possible, it is truly the best indicator for our success. It allows us to share and develop accordingly with our property and our team to ensure satisfaction for all our guests and visitors.

I look forward to welcoming you back to Palace Downtown.

Best regards,

Ahmed El Nawawy
General Manager

Dear Maha A,

Thanks a lot for your feedback.

The response from our guests is of extreme importance and value for us.

We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown.

I look forward to welcoming you back with us again very soon!

Best regards,

Ahmed El Nawawy
General Manager