Dear Alraqraq,
Thank you very much for taking the time to share with us your experience at The H Dubai. I am reading your review using the Google Translation, I hope it translates your message accurately. We're very happy to receive a 5-star review from you
I'm also glad to learn that you find our location convenient. I appreciate your generous commendations and is most grateful for your trust in our team. In regards to the other experiences that you were not fully satisfied with, I sincerely apologize for the inconveniences you encountered. Thank you for bringing them to our attention, this will give us the opportunity to correct them.
On your next trip back to Dubai, please do consider staying with us again. It would be a pleasure to welcome you back soon.
Warmest regards,
Gonzalo Rodirguez
Director of Operations