Dear Mohamad Husam A,
Thank you for taking the time to share your experience. Apologize for the inconvenience that you found in the room. Please rest assured that we had addressed the issue immediately.
Should there be anything that I could assist you with, please do not hesitate to reach me at generalmanager.dubai@h-hotel.com
Thank you once again, and we look forward to welcoming you again at The H Dubai.
With my best personal regards,
Gonzalo Rodriguez
General Manager