Dear Eman-1961

Always a pleasure for the team to read such encouraging comments. We thank you for your TripAdvisor post and we certainly look forward to welcoming you back again in the not too distant future.

Kind regards,

Adnan Zafar
Quality and Guest Experience Manager

Dear Alathem,

We’re sorry to hear of your less than satisfactory experience with The H Dubai and hope you will accept our sincerest apologies.
We’re generally known for our great customer service and quality of stay and therefore it comes as a surprise and we would like to make things right, and to investigate on it
We value our customer’s opinions and would like to thank you for bringing this to our attention.

Kind regards

Adnan Zafar
Quality & Guest Experience Manager

Dear aalomar1993,

We appreciate your compliments on our colleagues Abdullah and Essam. Your words will not only motivate our colleagues but inspire the entire team at The H Dubai to continue providing the best service experience. Thank you for the kind review. We look forward to welcoming you back!

Sincerely,

Adnan Zafar
Quality & Guest Experience Manager