تجربة رائعة ومعتادة في وجهتي المفضلة للإقامة في كل زيارة إلى دبي.
التعامل الإحترافي وكرم الضيافة بقيادة الرائع والمميز أ. حسن حمادة وباقي الطاقم المحترم، وجودة كافة الخدمات المقدمة في الفندق هي ما يدعوني دائما لإختيار هذا الفندق الجميل، ولا أنسى تقديم الشكر للأعزاء ليث وأحلام وكافة موظفي الإستقبال.
Dear Abo-Demo,
We're thrilled to hear that you had a wonderful and standard experience during your stay at our hotel the InterContinental Dubai Festival City.
We're glad that our team members led by A. Hassan Hamada provided you with professional dealing and hospitality. We will make sure to pass on your compliments to him and the rest of the respected staff. It's great to know that the quality of our services always motivates you to choose our beautiful hotel.
We will also extend your thanks to Laith, Ahlam, and all the reception staff. Thank you for your kind words and continued support.
We look forward to welcoming you back to your favorite place in Dubai for another exceptional stay in the future!
Warm regards,
Juliana Khalife
Director of Rooms
من أفضل الفنادق في دبي . الأشخاص متعاونين وظريفين. الخدمة ممتازة و الفندق مريح و نظيف. اتعامل معهم من ١٤ سنة و مازالو في نفس المستوى العالي. من مميزات الفندق أيضا وجود مول متصل بيه و فيه جميع الخدمات
Dear 836fatemahb,
Thank you for your review about your stay with us at the InterContinental Dubai Festival City.!
We're delighted to hear that you consider our hotel to be one of the best in Dubai. It's fantastic that you find our staff to be helpful and nice, and that our service is excellent. We're glad that you find our hotel to be comfortable and clean, and we appreciate your loyalty over the past 14 years.
It's great to hear that we have maintained a high level of service throughout this time. We agree that having a mall connected to the hotel, with all the services, is a convenient feature.
Thank you for choosing our hotel, and we look forward to continuing to provide you with excellent service for years to come!
Warm regards,
Juliana Khalife
Director of Rooms
الفندق مكان هادئ ومريح وموقع جميل..لقد حجزت جناح مع دخول club رحلة عائليه ولحضور اجتماع ومؤتمر من ناحية العمل .استقبلنا فالطابق 26 الموظف اسمه صلاح الدين اشكره ع حسن تعامله وسرعه تسجيله لضيافتنا بابتسامه واخلاقه الطيبه انه موظف متميز يسعى لراحة الظيف .يستحق التكريم والتقدير
Dear Aladabtraveler78,
We sincerely appreciate your kind words and feedback about your recent stay at InterContinental Dubai Festival City. We're delighted to hear that you found our hotel to be a quiet and comfortable place with a beautiful location. It's fantastic that you booked a suite with club access for your family trip and business meeting/conference.
Your special mention of Salah El-Din on the 26th floor is truly heartwarming. We are incredibly proud to have employees like him on our team, who go above and beyond to provide exceptional service with a smile and good manners. We will ensure that Salah El-Din receives the recognition and appreciation he deserves.
Thank you for choosing our hotel for your stay, and we look forward to serving you again in the future. If there's anything more we can do to make your next visit even more memorable, please do not hesitate to let us know. Safe travels, and we can't wait to welcome you back!
Warm regards,
Juliana Khalife
Director of Rooms
اليوم قابلت الشيف مصطفي السيد . بالمطعم وطلبت الوجبه هذى التى لها مذاق رائع فى اسبانيا ومن النادر تجد طباخ يجيد عملها . حقيقه كانت أروع وجبه اكلتها بمقادير ممتازه ومناسبه إبداع من الاخر. ولا انسي حسن استقباله والترحيب الحار وكأني بمنزله كرم وبشاشه بالتعامل ومتابعه اسعدني جدا الزياره ومن إعجابي بهذه الطبخه من يد الشيف أرسلتها الى جميع الاصداقا لكي يزورون المطعم ويتناولون وجه رائعه بمعني الكلمه
شكرا من القلب شيف مصطفي
Dear Valued Guest,
We are extremely grateful for your invaluable feedback you have shared with us on TripAdvisor about your pleasant experience at the InterContinental Dubai Festival City and we were truly delighted to welcome you in Anise restaurant.
was pleased to learn that you had an excellent time with us and you appreciated your delicious culinary journey in the Anise restaurant. Moreover, I was excited to read that you were delighted by the attentive and welcoming service from our Chef Mostafa, who looked well after you. Hence, your compliments about Chef Mostafa are highly appreciated and I was thrilled to share your kind words with him as well.
We look forward to welcoming you again at our property and to our unique “Festival City” destination, experiencing a variety of award-winning culinary outlets and breath-taking waterfront views.
Please feel free to connect to us through reservation.dfc@ihg.com when planning your return.
Warm regards,
Juliana Khalife
Director of Rooms
لقد استمتعت الخدمات والقائمة الطعام خصوصاً kailash كان خدماً ولطيفاً . الفندق ممتاز ولديه قائمه متنوعه من الطعام . كما لديه طاقم احترافي وودود . وهذا يدل على مستوى الفندق العالي . انصح به وبشده . مناسب للعائلات . وقربه للمجمع التجارى يجعله وجهه ممتازه للسياحة
Dear Naser,
Thank you for sharing your great review on TripAdvisor about your recent experience with us at the InterContinental Dubai Festival City.
Your positive comments about your culinary journey and about the team is highly appreciated. It will be my pleasure to share your kind commendation to them, especially to Kailash.
We look forward to welcoming you again at our waterfront property and to our unique “Festival City” destination, connected to one of the best Malls in the city.
Please feel free to connect to us through reservation.dfc@ihg.com when planning your return.
Warm regards,
Juliana Khalife
Director of Rooms
