Dear C5621OXabdullahb,
Thank you for posting your review on Trip Advisor.
We are delighted to hear that you found the hotel comfortable and the service excellent. We at Sheraton Grand Hotel Dubai strive to provide all our guests with the highest standards of service at all times and we are proud to hear that the team, especially Lotfy ensured a pleasant stay for you.
Once again thank you very much for taking the time to share your experience on TripAdvisor and we look forward to welcoming you back.
Kind Regards,
Anna Collier
General Manager