Dear Adventure48730038374,

Thank you very much for sharing your fantastic review on TripAdvisor about your nice experience with us and we were very delighted to welcome you at the Crowne Plaza Dubai Festival City.

I was thrilled to read that you enjoyed your short break in Dubai Festival City, and that you appreciated our impressive hotel facilities, your spacious room with great level of cleanliness as well as our staff. Your compliments about Mr. Hassan Hammad are highly appreciated and it has been my pleasure to share it with him all as well.

We look forward to welcoming you again at our property and to our unique “Festival City” destination, emerged with in endless award winning culinary delights, connected to one of the best Malls in the city and minutes away from all Dubai business hubs and vibrant centre and please feel free to connect to us through reservation.dfc@ihg.com when planning your return.

Warm regards,

Sayed Tayoun,
Hotel Manager

Dear mohamedaboelezz,

Thank you very much for sharing your great review on TripAdvisor about your recent experience with us and we were very delighted to welcome you at the Crowne Plaza Dubai Festival City.

I was thrilled to read that you had an enjoyable stay during this pandemic time and you appreciated our great hospitable staff from arrival to departure.

We are looking forward to welcoming you again to our waterfront oasis connected to one of the best Malls in the city and minutes away from all Dubai business hubs and vibrant centre and please feel free to connect to us through reservation.dfc@ihg.com when planning your return.

Warm regards,

Sayed Tayoun
Hotel Manager

ضيفنا الكريم
شكرا جزيلا علي المراجعة الكريمة , اني مسرور لانك أستمتعت بإقامتك لدي فندق شانغريلا ونتمني أن نراك في تجربه في فندقنا كروان بلازا فيستيفال سيتي في القريب العاجل
مع أطيب تحياتي
نبيل يوسف
مدير المكاتب الأمامية