Dear yasserhamdy,

Thank you very much for taking out the time to write a review about your stay with us at Hyatt Regency Dubai Creek Heights.

From reading your feedback it has come to our notice that your stay with us could have been more pleasant. Your comments with regards to the pool have been noted and we feel apologetic on learning about your experience at Sufra during breakfast.

Thank you for highlighting the excellent location of our hotel and we are glad that you appreciated the warm and friendly services offered by all our associates. Your views have been taken into consideration and we sincerely hope that this does not take away from you giving us one more opportunity to host you again soon.

Kind Regards,

Vipin Khattar
General Manager

Dear nouraha302,

Warm Greetings from Hyatt Regency Dubai Creek Heights!

It is an honor for us to know that you found the services offered by all our associates to be excellent. Thank you very much for highlighting the spaciousness and cleanliness offered within the guest room and it is good to know that you were able to relish the breakfast offered at Sufra.

Best Regards,

Vipin Khattar
General Manager

Dear Abdulaziz A,

Thank you for taking the time to share your feedback with us.

We are sorry to hear that you faced such issues during your stay with us at Hyatt Regency Dubai Creek Heights. We do our best to ensure that all guests’ requests are attended to promptly and effectively, and we are very sorry that on this occasion we did not meet the best of standards. 

We sincerely apologize for the inconveniences caused, and please note that your comments have already been forwarded to our management, to ensure that this doesn’t happen again. We sincerely hope that you give us one more opportunity to host you again in the future.

Kind Regards,

Vipin Khattar
General Manager