Dear U5657IPmt,

Thank you for taking the time to share your feedback with us.

We are sorry to hear that you faced some issues during your check-in/check-out at Hyatt Regency Dubai Creek Heights. We understand your situation and would like to apologize for the inconveniences caused by these issues. We are working to improve our check-in and check-out procedures to guarantee that these problems will not take place in the near future. Our team would be pleased to hear from you personally, please feel free to write to our colleague Neha at neha.duhoon@hyatt.com incase you would like to know more on the situation.

Thank you for your positive feedback with regards to the services offered by our associates at the restaurants and we sincerely look forward to welcoming you again soon.

Kind Regards,

Vipin Khattar
General Manager

Dear maher1967,

Thank you very much for writing a review about Hyatt Regency Dubai Creek Heights. It is good to know that you appreciated the convenient location of the hotel and that you were able to absorb the wonderful views of the city from your room!

To know that your stay with us was a memorable experience overall gives us immense pleasure and we sincerely look forward to hosting you again soon!

Kind Regards,

Vipin Khattar
General Manager

Dear Shasha M,

Thank you very much for taking the time to write a review about Hyatt Regency Dubai Creek Heights. From reading your feedback it has come to our notice that your stay could have been more pleasant. Your comments with regards to the security have been noted and will be passed on to the team for them to take further actions. Should you wish to require for on the changes, please feel free to contact our colleague Neha at neha.duhoon@hyatt.com

Kind Regards,

Vipin Khattar
General Manager