Dear Salemskt9,

Thank you for taking the time to share your feedback with us.

We are sorry to hear that you faced such issues during your stay at Hyatt Regency Dubai Creek Heights. We do our best to ensure that all guests’ requests are attended to promptly and effectively, and we are very sorry that on this occasion we did not meet the best of standards. 

Your comments have already been forwarded to our management, to ensure that this doesn’t happen again. We sincerely hope that you give us one more opportunity to host you again in the future.

Kind Regards,

Vipin Khattar
General Manager

Dear vip05055,

Thank you for your five star rating and for taking the time to post your review. We are happy to know that you enjoyed the comfort of our rooms and your time at the pool.

Your compliments have been shared with our team members; its positive comments like yours that keep us motivated to continuously strive to do better. We are committed to providing the highest level of service to all our guests and it has been our pleasure to serve you.

We hope to have the opportunity to welcome you back to Hyatt Regency Dubai Creek Heights!

Sincerely,

Vipin Khattar
General Manager

Dear Seaside08385453183,

Thank you for your feedback and positive comments regarding your stay with us at Hyatt Regency Dubai Creek Heights. We appreciate the time taken to post your review; we will certainly consider the other points you raised moving forward.

We look forward to welcoming you back again the near future.

Kind Regards,

Vipin Khattar
General Manager