Dear ZAAILAY,

Thank you for choosing to stay at Hyatt Regency Dubai Creek Heights and writing your wonderful review on TripAdvisor.

It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay. I hope you will continue to patronize us and also recommend us to your friends, family and company. I look forward to welcoming you back soon to your home away from home!

Kind Regards,

Vipin Khattar
General Manager

Dear Salemskt9,

Thank you for taking the time to share your feedback with us.

We are sorry to hear that you faced such issues during your stay at Hyatt Regency Dubai Creek Heights. We do our best to ensure that all guests’ requests are attended to promptly and effectively, and we are very sorry that on this occasion we did not meet the best of standards. 

Your comments have already been forwarded to our management, to ensure that this doesn’t happen again. We sincerely hope that you give us one more opportunity to host you again in the future.

Kind Regards,

Vipin Khattar
General Manager

Dear vip05055,

Thank you for your five star rating and for taking the time to post your review. We are happy to know that you enjoyed the comfort of our rooms and your time at the pool.

Your compliments have been shared with our team members; its positive comments like yours that keep us motivated to continuously strive to do better. We are committed to providing the highest level of service to all our guests and it has been our pleasure to serve you.

We hope to have the opportunity to welcome you back to Hyatt Regency Dubai Creek Heights!

Sincerely,

Vipin Khattar
General Manager