Great designed spacious rooms. Perfect breakfast. Very clean and classy. Absolutely deserved كل شئ كان ممتاز الغرف والخدمات وتعامل الموظفين اعجبني تعامل كل موظف هنا كل موظف أفضل من الآخر وأريد أن اشكر الموظف نور والموظفة ( دوشيتا والمسؤولين في مطعم السفرة وموظفين الاستقبال وموظفي ( door man) والموظف ( هابير) اشكركم جزيل الشكر ولنا زيارة مرة أخرى
Dear ahad2222,
Thank you for posting your comments on TripAdvisor!
The entire team is thrilled to read your thoughts about the hotel. We are glad that the service was to your satisfaction. I am sure that this will go a long way to keep the team at Hyatt Regency Dubai Creek Heights motivated to deliver even higher levels of service than before. We thank you once again and look forward to your next visit with us.
Kind Regards,
Vipin Khattar
General Manager
الخدمة جيدة الفطور جيد الغرف واسعة خدمة السيارات ايضا جيدة السرير مريح اقمت ٣ ايام وكل شي جيد المنظر من الغرفة بحيرة الدخول لاباس يتاخرون قلبلا بسبب الزحمة الفندق قريب من المطار ايضا
Rajeev الموظف جيد وود ايضا وقام بتلبية جميع ما طلبت
Dear Khaled A,
Thank you very much for staying with us at Hyatt Regency Dubai Creek Heights during your recent visit to Dubai.
I am very pleased to read you have enjoyed your stay with us and the services provided by our team. Be assured I will share your review with our teams to praise them for their consistent performance.
We look forward to welcoming you back again to our hotel in the near future, please do let us know if we can be of assistance in making any arrangements.
Best Regards,
Vipin Khattar
General Manager
الغرفة جدا مريحة ومرتبة والنظافة ممتازة
موظفين الاستقبال رؤعة خاصة ياسمين مجهود رؤعة وعلى نهاية دوامها
الاخ محمد صاحب الابتسامة الجميلة والجهد الرائع فى انهاء اجراءت المغادرة وتذليل كل العقبات
وجبة الافطار حلوة جدا ومتنوعة والطاقم ممتاز
شكرا للجميع
Dear ZAAILAY,
Thank you for choosing to stay at Hyatt Regency Dubai Creek Heights and writing your wonderful review on TripAdvisor.
It is indeed very heart-warming to learn that you enjoyed your stay from all aspects. It is our goal to ensure all our guests leave with happy memories of their stay. I hope you will continue to patronize us and also recommend us to your friends, family and company. I look forward to welcoming you back soon to your home away from home!
Kind Regards,
Vipin Khattar
General Manager
بعدما عملت checken أنتظرت أكثر من ٣ ساعات حتى أستلم مفتاح الغرفة وكانت لدي عائلة وأطفال ٤ ومن ضمنهم تحت ١ سنة الواحدة والخدمة كانت جداً تعيسة كان يجب علي إني إنتظر حتى يجون لي للمساعدة أكثر من نصف ساعة ومع الإتصال المتكرر
Dear Salemskt9,
Thank you for taking the time to share your feedback with us.
We are sorry to hear that you faced such issues during your stay at Hyatt Regency Dubai Creek Heights. We do our best to ensure that all guests’ requests are attended to promptly and effectively, and we are very sorry that on this occasion we did not meet the best of standards.
Your comments have already been forwarded to our management, to ensure that this doesn’t happen again. We sincerely hope that you give us one more opportunity to host you again in the future.
Kind Regards,
Vipin Khattar
General Manager
كان رائع وسوف يكون من الفنادق المميزه لدي شكرا لكم علي الخدمه المميزه والتعامل الراقي في الاستقبال وكل شي كان مميز وممتاز جدااا وهو من الفنادق ذات الخدمات الرائعه سوف تزوركم في الايام القادمه تقبلو منا فائق الاحترام والشكر
Dear vip05055,
Thank you for your five star rating and for taking the time to post your review. We are happy to know that you enjoyed the comfort of our rooms and your time at the pool.
Your compliments have been shared with our team members; its positive comments like yours that keep us motivated to continuously strive to do better. We are committed to providing the highest level of service to all our guests and it has been our pleasure to serve you.
We hope to have the opportunity to welcome you back to Hyatt Regency Dubai Creek Heights!
Sincerely,
Vipin Khattar
General Manager
