Dear Salemskt9,
Thank you for taking the time to share your feedback with us.
We are sorry to hear that you faced such issues during your stay at Hyatt Regency Dubai Creek Heights. We do our best to ensure that all guests’ requests are attended to promptly and effectively, and we are very sorry that on this occasion we did not meet the best of standards.
Your comments have already been forwarded to our management, to ensure that this doesn’t happen again. We sincerely hope that you give us one more opportunity to host you again in the future.
Kind Regards,
Vipin Khattar
General Manager