Dear M5699EOkhaledm,
Thank you for taking the time to write about your experience with us at Palazzo Versace Dubai. We really value all feedback. The positive motivates us and the improvement supports discussion and action where appropriate.
We are sorry that on this occasion we did not meet your expectations. Rest assured, your comments have been noted and will work on delivering consistent high level of service our hotel has become known for.
We hope that we will have the opportunity to welcome you again in the near future.
Sincerely,
Mansour Memarian
Hotel Manager