اشكر جدا موظفة الاستقبال اعتقد اسمها هزيل او ازيل على ماقدمته من ترحيب واستقبال رائع وسهولة بتسجيل الوصول وتفهم لي الملاحظات التي كانت عبارة عن يوم ذكرى زواجي في ذاك اليوم من الوصول وتم واكمل الفندق تجهيز الغرفة من ورد وكيك وفواكة باجمل صورة شكرا من القلب
Dear Ammar,
Greetings from Amwaj Rotana JBR!
Thank you for choosing to stay with us and for taking the time to share your valuable feedback.
We were pleased to hear that you had an enjoyable stay with us.
We certainly look forward to welcoming you back on your next visit and be at your service once again.
Best regards,
Hossam Kamal
General Manager
تجربة غير موفقة لم استطيع النوم بسبب الازعاج و عدم توافر عازل صوت وايضاً بسبب المكيف كان جداً سيئا ولم استطع النوم وايضا الحمام لم يكن بالنظافة المطلوبة وكذا درجة حرارة المياه وتصريف الماء داخل الحمام كانت ثلاثة ايام مزعجة ولم استطيع النوم والراحة
Dear valuable guest,
Thank you for choosing to stay with us and for taking the time to share your feedback.
However, we regret that few aspects of your stay fell short of our expectations, and we regret that we were unable to meet our high standards on those areas.
Please rest assured that your constructive feedback is well taken on-board.
We hope to have another opportunity to welcome you back and improve on your experience.
Once again, thank you for choosing to stay with us and for your time in sharing your feedback.
With kind regards,
Hossam Kamal,
General Manager
ياليت يتم التنوع في الفطور من باب التشجيع علي طلب السكن مع الافطار باقي مرافق الفندق جميله مطاعم وسباء والمسبح ياليت يكون فيه تجديد لمرافقه ولمناشف السباحه من كم سنه انا ازوره. نفس المناشف والتصميم ياليت ينظراء لها شكرا لكم
Dear Escape,
Thanks for sharing your positive and constructive feedback. We are thrilled our great location in JBR the Walk with major attractions in a charming walking environment was perfect for you. I have reviewed the issues you’ve mentioned and also shared with concerned department. We will strive to improve all aspects.
It has been truly a pleasure looking after you, we look forward to welcome you back.
Regards,
Hossam Kamal
General Manager
من أجمل الفنادق التي طاب لي السكن بها
روعة الاستقبال وسهولة إجراءات الدخول والخروج .
ومساحة الغرف كبيره ونظيفة جدا بالإضافة الى توفر جميع الخدمات .. فعلاً اختياري لهذا الفندق جعل رحلتي من الرحلات الممتعه .
Dear Mr. Ali,
Thank you for staying at Amwaj Rotana Hotel-Jumeirah Beach, Dubai on your business trip and for sharing your wonderful feedback on TripAdvisor.
I am personally overjoyed to know that you had a wonderful experience during your stay with us; nothing makes me happy than knowing we have met the expectations of our guests and they all leave the property with utmost satisfaction and beautiful memories to take them back home. I am glad that you enjoy the room, the cleanliness of the hotel and the services which we provide. I will ensure to let them know of your appreciation and I am certain this will go a long way in motivating with my team.
I look forward to another opportunity of hosting you on your next visit to Dubai.
Kind regards,
Hossam Kamal,
General Manager
شكرا لجميع موظفي الفندق اقامتي في الفندق كانت تجربة جميلة و مريحه شكرا من القلب لي جميع من عمل في هذا الفندق من استقبال و مشرفين و معدين الإفطار و مسؤول النظافة على كل ما قدموه لي راحت النزيل و لي تجربه أخرى بأذن الله
Dear Ibrahim,
Greetings from Amwaj Rotana Hotel-Jumeirah Beach, Dubai. Thank you for taking the time to complete the survey on your recent stay with us.
We are delighted to hear that you had an amazing time and hope that you managed to bring back some great memories as well. We are absolutely thrilled to see a perfect score in all areas and happy that you left satisfied and impressed with the overall experience. I will share your feedback with the team, and I am certain they will be encouraged to know that they contributed so positively to your experience.
We thank you for choosing to stay with us and we hope that we will have the opportunity and great pleasure to welcome you back to our hotel in the near future.
Kind regards,
Hossam Kamal,
General Manager
