Dear Hamdansmn,
Greetings from Habtoor Palace Dubai, LXR Hotels & Resorts!
Thank you for taking the time to provide us with your valuable feedback on the cleanliness of our hotel. We are absolutely delighted to hear that you found our housekeeping service to be of the highest caliber, exemplified by the exceptional efforts of Raga, Aadrsh and the entire team. Their commitment to maintaining immaculate standards and attention to detail truly sets us apart.
With regards to your feedback concerning our valet service, we sincerely apologize for any inconvenience caused. We strive for service excellence and greatly value your feedback for continuous improvement. Rest assured, we will promptly address this matter with the utmost seriousness and ensure that our entire team is trained to deliver the highest levels of service.
It is our unwavering commitment to surpassing your expectations and delivering an unparalleled luxury experience. We eagerly anticipate the opportunity to welcome you back and provide you with an even more extraordinary visit.
Best regards,
Christophe Mousset
General Manager