Dear 417sulaimana,
Thank you for taking the time to provide your valuable feedback on your recent stay at the V Hotel, Curio Collection by Hilton. I am happy to read you enjoyed most aspects of your stay, however, in particular moments it seems we have let you down and this by no means represents the level of service we strive to provide our valued guests. We will be investigating your encounter that led to your dissatisfaction and rest assured we will make every effort to provide you a more exceptional stay on your next visit. You have also commented in regards to the location's proximity to certain attractions by foot. We are fortunate to be located in a crossroads of two major roads with direct access to virtually anywhere in Dubai, however, for guests wishing to explore on foot we recommend taking advantage of our unique location on the Dubai Water Canal. Following the canal west leads you to the popular Jumeirah Beach area while heading east gives you access to Business Bay district. Just across the canal you can access the Business Bay Metro Station which is one stop from Dubai Mall/Burj Khalifa stations and only 4 stops from the Marina to the South. A member of our guest relations team will be happy to provide you with walking directions to a destination of your choice on your next stay!
Best Regards,
Fredrik Reinisch
General Manager