اشكر الخدمه الممتازه الفندق ممتاز جداً التعامل وحسن الاستقبال خدمة تنظيف الغرف متوفره 24 ساعه سواء كان في النهار او في الليل يتم تنظيف الغرف على حسب الطلب من اجمل وارقى الفنادق الي تعاملت معاها واشكر بالأخص الموظفين ماريا وسعيد وباسم لحسن التعامل و الاستقبال
Dear 743matara,
Excellent is what we always aim for so we are over the moon to see that our mission was accomplished. Cleanliness is always an important aspect of any hotel stay and especially crucial in the current pandemic situation. Thank you for recognising our high standards of cleanliness amongst many positive aspects of your stay. Naming the team members who made an impression is exactly what we like to see in the level of personalization offered for our guests and we were thrilled to see that Maria, Saeed and Baseem particularly delighted you during your stay.
It was a pleasure being your host and I hope you keep us close in mind when planning your next trip!
Kind regards,
Nagy Nagaty
Hotel Manager
الموظفين ليلي وماريا قدمو لي قدمه رائعه وهذا يجعلني ادور الفندق في كل اسبوع شكرا علي تعاملهم الراقي😍 خدمه قويه وجميله وفندق رائع حبيت التعامل اكثر شي عندهم وخدمه سهله واستمتعت كثيرا بالاقامه هنا وسوف أتأكد كثيرا في المرات القادمه
Dear 6ly,
What a wonderful feedback to receive! Dealing with our guests is the best part of our job and I am happy that Leila, Maria and the rest of the team at the V Hotel made your visit exceptional and want you to return for more! Thank you for your recommendation and we look forward to seeing you back!
Kind regards,
Nagy Nagaty
Hotel Manager
الفندق كان جميل ويحتاج الى صيانه في بعض الماكن المسبح كان جدا عادي الخدمه كانت ممتازه والشخص الي سعادنا في الشحن rafik كان شخص محترم وللق في التعامل معنا ان شاءالله لنا زيارات اخرى في العطاات القادمه ولكم فاق الشكر والتقدير
Dear 952awadha,
Thank you very much for the valuable feedback and for taking your time to spread the awareness of your last visit.
It is awesome to hear that you enjoyed your stay with us and opted to highlight our facilities and service throughout the hotel and from Rafik in particular.
We are grateful for you taking the time to share it and remind us of why we love what we do. Hope to see you back again soon!
Best Regards,
Nagy Nagaty
Hotel Manager
والله العظيم الخدمة من الانسه ماريا جدا ممتازه شكرا خاص لها واتمنى من بقيت الشغالين ف الفندق يتعلمون منها والاقامه ممتازه جدا بصراحه الانسه ماريا تجذب الاشخاص للاقامه جمال ورقي واخلاق واتمنى لها الصحه
Dear aliaU254AS,
Indeed the stand-out members of our team are looked at as leaders who drive the passion of the V and bring the whole experience together for you. Team members like Maria are here to be part of your journey and ensure your experience is everything you expect from us and more. Thank you for sharing your valuable feedback. Do visit us again soon to share more great memories together!
Best Regards,
Nagy Nagaty
Hotel Manager
اقامه ممتعه خدمة ممتازه وبالاخص الاستاذة/ماريا خدمتني بشكل ممتاز وقامت بخدمتي بسرعه ودون تأخير وكانت حريصه على خدمت العملاء وتلبيت متطلباتهم لتمثيل الفندق وظهور الفندق بشكل ممتاز ماريا مكسب لهذا الفندق👍🏽👍🏽
Dear Ali,
Hotel’s are made up of the people in them. The staff who put together the experience for you and serve as your gateway to your getaway. On this occasion, that special team member was Maria and we could not be more grateful for you taking the time to share how she made such an incredible impression on your stay. We value guest service in a way that creates memories and ensures that the next time you visit us you are greeted by the same smiling faces and welcomed as a member of our extended V family! Looking forward to your next visit!
Best Regards,
Nagy Nagaty
Hotel Manager
