Dear Muathsalah,

We truly appreciate so much your amazing Five star rating, it is with great happiness to learn that you enjoyed your stay with us. It is truly rewarding to know that you appreciated the service of our team members. They will be thrilled to know that their service lived up to your expectations and we look forward to welcoming you back soon.

Best Regards,

Nagy Nagaty
Hotel Manager

Dear rashidaF7699FS,

When placing your trust in the V Hotel, Curio Collection by Hilton, you are in the best hands. Our fabulous team members throughout the hotel are always there to promptly assist you and cater for anything you need during your stay. Thank you for taking the time to share your wonderful feedback and for your compliments on the service of Mahmoud, he will be most happy when he receives your feedback. We certainly hope that you will always be in good health. We look forward seeing you again very soon!

Best Regards,

Nagy Nagaty
Hotel Manager

Dear faisal7050,

Thank you for visiting the V Hotel, Curio Collection by Hilton on your recent vacation. As our valued guest, it is important we not only welcome you back with open arms but provide you with an even better experience. I am saddened to learn a few aspects of your visit this time failed to meet your expectations. Please be assured that the feedback you have highlighted is under investigation by the concerned departments and the corrective actions are taken accordingly. I am aware that a member of our management team is in touch with you and promised to make it right! We will certainly be looking into how we can make this better and hope to regain your trust in us in the future.

Best Regards,

Nagy Nagaty
Hotel Manager