Dear mohannad,
Thank you for taking the time to leave your detailed feedback for V Hotel Dubai, Curio Collection by Hilton. We sincerely apologize for the inconveniences faced during your stay. Rest assured, corrective measures will be taken to ensure a similar situation does not occur in the future. Thank you once again for sharing your concerns, our whole team works hard to keep our customers happy and provide you the best service you deserve. I hope you will give us the opportunity to better serve you the next time you planned on visiting us again.
Best Regards,
Nagy Nagaty
Hotel Manager