Dear L5306PGahmeds,

Thank you for sharing such a wonderful review, it is with such a pride that I read and share your comment with our team and indeed the most wonderful feeling when we see our commitment and dedication has paid off. It was a pleasure to have you as our guest and we look forward to seeing you again in the near future.

Best regards,

Fredrik Reinisch – General Manager

Dear Zxoocx123,
Thank you for sharing this wonderful review. It was a pleasure to have had you as our guest, we are delighted that you had the most amazing time here at Hilton Dubai Al Habtoor City. Please be assured that I have personally congratulated Rami Mohamed for his exemplary performance. On behalf of the entire team, I look forward to welcome you again in the near future.
Best regards,
Fredrik Reinisch – General Manager

Dear mk0tb,

Thank you for sharing your valuable feedback with us, it is with great distress and disappointment that I read your survey that we failed to deliver your expectations. Please accept my most sincere apologies for the disappointment you had to endure. We have tried reaching you on your mobile to understand the concern in details however in vain. May I invite you to be connected with my Front Office Manager at ken.wang@hiltonalhabtoorcity.com, I and our team will definitely Make It Right for your future visits.

I would like to apologize again for the inconvenience caused, please be assured that corrective measures have already been taken in order to avoid similar situations in the future, and we are looking forward to welcoming you back to Hilton Habtoor.

Sincerely,

Best regards,
Fredrik Reinisch – General Manager
Hilton Dubai Al Habtoor City