تجربة سكن رائعة غرف نظيفة وتعامل راقي خدمة الغرف سريعة وكذلك اجراءات تسجيل الدخول والخروج كانت سهلة لم اعاني من مشاكل كذلك موقع الفندق يعتبر سهل الوصول والانتقال منه الى باقي الاماكن
هناك احد العاملين حيت والتاماش تعاملهم رائع وبشوش
بشكل عام تجربة تستحق الاعادة
Dear Aghunaimtv,
Thank you for sharing your review, I am glad that you enjoyed your stay with us here at Hilton Dubai Al Habtoor City. Our hotel is indeed located near excellent landmarks we are so privileged for that. It was a pleasure to have you as our guest and we look forward to seeing you again in the near future.
Best regards,
Christoph Hoeflich – General Manager
الفندق رايع جدا وفندق في كل شي حلو ان شاء برجع تاني علشان السيد علي ومتشكر جدا علي اداره الفندق وبنصح كل واحد يوصل الفندق يسال عن علي مضحك جدا ولذيذ المعاملة ممتازة وخدمة رائعةمن قبل الاخ علي خلف
Dear 734inash,
Thank you for sharing this wonderful review. It was a pleasure to have had you as our guest, we are delighted that you had the most amazing time here at Hilton Dubai Al Habtoor City. Please be assured that I have personally congratulated Ali Khalaf for his exemplary performance. On behalf of the entire team, I look forward to welcome you again in the near future.
Best regards,
Christoph Hoeflich – General Manager
شكرا الاخ علي خلف على المساعده وعلى الخدمه الرائعه كل الاحترام على الناس الطيبه الي زي علي خلف انسان في قمة الروعه خدوم معطاء بشوش احنا محظوظين بلقائنا بالاخ علي خلف شكرا جدا جدا جدا على الخدمات الممتازه
Dear 916asis,
Thank you for sharing this wonderful review. It was a pleasure to have had you as our guest, we are delighted that you had the most amazing time here at Hilton Dubai Al Habtoor City. Please be assured that I have personally congratulated Ali Khalaf for his exemplary performance. On behalf of the entire team, I look forward to welcome you again in the near future.
Best regards,
Christoph Hoeflich – General Manager
الأثاث متهالك في الغرفة كما ان دوران المياه تحتاج الى صيانة ايضا افياش الكهرباء في الغرفة لاتعمل بشكل متكامل. منطقة الفطور اصغر بكثير من اعداد النزلاء الراغبين بالفطور الامر الذي ادى الى التكدس على بوفيه الفطور
Dear yousefsayed2022,
Thank you for sharing your valuable feedback with us. Please allow me to extend my most sincere apologies for the disappointment you had to endure during your recent stay. I read your feedback with great empathy and it is very disappointing to know that we have failed to deliver up to your expectations. One of our leadership team will connect with you. Please be assured that corrective measures have already been taken in order to avoid similar situations in the future. Having said so we hope you will forgive us this time and we look forward for your next stay with us in the future, we promise that your next stay will surely be a perfect one. Please feel free to reach out to me directly and I will be glad to be of any help.
Best regards,
Christoph Hoeflich– General Manager
الفندق كان جميل وموقعه يخدم مناطق كثيرة والموظفين كانو لطيفين جدا بداية من الاستقبال مع الاخت سلمى ساعدتنا في ايجاد غرف متصلة وايضا الشاب علي بمنطقة تحميل الشناط كان جدا لطيف وخدوم وخفيف دم وعلى كثر الشنط اللي معنا الا ان ساعدنا في ترتيبها بالسيارة
Dear Rakan S,
Thank you for sharing such a wonderful review, I am glad that you enjoyed your stay here at Hilton Dubai Al Habtoor City. I have personally shared your feedback with our team here and truly, they couldn’t have been prouder. It was an absolute pleasure to have you as our guest and we look forward to seeing you again in the near future.
Best regards,
Christoph Hoeflich– General Manager
