Dear Guest,
Thank you for your review on TripAdvisor.
I sincerely apologize for any inconvenience you might have experienced during your recent stay with us.
Referring to your disappointment towards the dry lake, please note that the lagoon’s water level varies depending on the high and low tide and during the time of your stay, the sea had a low tide henceforth the lagoon was dry. Also, it is to inform you that we do not have a beach at the hotel and I am very sorry to read that you have not been satisfied with your stay.
We hope you’ll give us another chance in the future to make it up to you and we look forward to welcoming you back to the hotel soon.
Best regards,
Pasquale Baiguera
General Manager