Dear Mr. Al Shholah,
We would like to take this opportunity to thank you very much for taking the time to write your comments and detailed review after your recent stay at Majestic Arjaan by Rotana. We were glad that you liked the serene ambiance in the hotel and the luxurious facilities and suites.
With regards to your comment, we sincerely apologize for the inconvenience as the time you booked with us the hotel was almost full and there was a need to reconfirm the and guarantee the booking.
Again, we apologize for the inconvenience cause and hope you would allow us to welcome and serve you again on your next visit to Bahrain.
Sincerely yours,
Mazen N. El Jardali
General Manager