Dear Mr. Faisal,

it is always a pleasure to welcome and serve you.

We are very honored to have you as our valued and regular guest and we always eagerly look forward to welcome and serve you each time to you visit the kingdom.

We hope to host you again soon and we assure you of our consistent and best attention and services at all times.

Sincerely,

Mazen N. El Jardali
General Manager

Dear Guest,

Thank you very much for staying at Majestic Arjaan by Rotana and for sharing your review.

We are glad that you generally had a great stay with us and we really appreciate your feedback which will assist us to continuously strive to improve our services and facilities.

We hope you have the opportunity of staying with us in the near future.

Yours sincerely,

Mazen N. El Jardali
General Manager

Dear Guest,

First and foremost, please accept our sincere apologies for falling short of your expectations.

I would like to thank you for taking the time to write your review, constructive feedback from valued clients such as yourself is always greatly appreciated. We have noted down your concerns, will check with our team and will be addressed accordingly.

We do hope this experience will not prevent you from returning to our hotel in the future.

Thank you once again for your feedback.

Yours sincerely,

Mazen N. El Jardali
General Manager