Dear Guest,
Thank you very much for choosing to stay with us and for sharing your review.
I am concerned about your feedback and rating that you provided us. We have noted down your concern and will investigate accordingly. Along with this, please accept our sincerest apology for the inconvenience during your stay.
In the meantime, we hope that you would not judge us by this particular experience and that you allow us to serve you again on your next visit to Bahrain.
Sincerely,
Mazen N. El Jardali
General Manager