Dear Guest,

Thank you for choosing Happy Life Village to spend your holiday, and for taking the time to write to us.

We sincerely apologize that you have had such a disappointing situation at Happy Life Village, and Please be sure that the whole team at Happy Life Village is highly committed to providing every guest with a perfect holiday experience and that we relentlessly work on the continuous improvement of the services that we offer.

We truly value and appreciate these negative comments that we consider crucial for our development and improvement. We always use them as means to identify and rectify any errors or mistakes; as we strive to achieve the highest ever level of our future guests’ satisfaction. & Please note that your comments have been passed to our team to assure this unfortunate experience will not occur again.

Hopefully, we will have the opportunity to welcome you back to Happy Life Village and we assure you that we will do our best to meet your expectations during your stay if not exceed.

Thank you, once again for your visit to our hotel and for your feedback.
Happy Life Management