Dear Islam m,
Many thanks for recently staying with us and subsequently for having taken the time to share your thoughts about your recent stay with us .
We are very sorry that we didn't manage to meet your expectations regarding ( pool & beach furniture , kitchen staff friendliness , bathroom amenities refill & shuttle bus service ) for which I apologize on behalf of the entire team here at Le Meridien Dahab Resort.
Please bear in mind that we are taking your comments very seriously and we intend to act with it without further delay. Through your comments we can improve our day to day operation and detect the areas that need further upgrade and training, as our primary goal is to assure that our guests are always content with the services they receive at our property.
W Hope to count on your understanding, and wish that any unpleasant experience you might have had does not reflect on your confidence in our hotel, or any Starwood Hotels and Resorts Worldwide and we will look forward to welcome you once again in Le Meridien Dahab Resort.
Thank you & Regards
Mohamed Gaballah
Assistant Front Office Manager
Mohamed.gaballah@lemeridien.com