Dear 737madab,

Thank you for staying in our hotel and for your time taken to share your feedback with us.

We appreciate your comment and are sorry that we could not fully reach your expectations in terms of offered services. We will continue to strive for an enhancement of our services and will continue our focus on training of our staff. We appreciate your valuable comments very much!

Nevertheless, we do hope you could enjoy your stay in general and would be pleased to have the chance of welcoming you back again to beautiful El Gouna in the future.

Until then we remain with sunny regards ,
Your Casa Cook El Gouna Crew

Dear Pop P,

Thank you for choosing our hotel and for sharing your feedback online.

It was a pleasure reading through your review to find that you enjoyed your time to the maximum and planning to return, which is the best way of recognition and motivation to all our team.

We are looking forward to your next visit in a not too distant future.

Sunny greetings,
Your Casa Cook El Gouna Crew

عزيزتى السيدة/ مها
نشكركم على الإقامة بفندق كازاكوك وايضا على هذا التعليق ونعتذر على إننا لم نكن عند مستوى توقعاتكم فى بعض المناطق
,وكل التعليقات ستكون محل نقاش وتقدير
نتمنى رؤيتكم فى المستقبل القريب فى الجونة
إدارة الفندق
أحمد